Privacy and cookies policy

This privacy policy applies to the East Sussex County Council Directory, East Sussex 1Space only, and not to any other website linked to or referred to on our site.

East Sussex County Council respect your rights as an individual. East Sussex County Council is dedicated to protecting your privacy to the full extent of the UK Data Protection Act of 1998.

We only collect information through East Sussex 1Space to help develop our database of services and support for people in East Sussex, to help us answer your enquiries and to gather feedback and comments on services. Information may also be used for analysis and to monitor the site’s usage. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up-to-date to the best of our ability. We will take all reasonable steps in accordance with our legal obligations when notified to update or correct personally identifiable information in our possession.

The personal information we hold is held securely in accordance with our internal security policy and the law.

You have a right to know what information we are processing about you. This can be obtained by applying in writing to East Sussex County Council and paying any reasonable fee applicable for that access in accordance with the terms of the Freedom of Information Act 2000. If you find any inaccuracies and notify us of the same we will unless the information given to us is not substantiated delete or correct it promptly.

East Sussex County Council Directory, East Sussex 1Space, will never trade, sell or exchange any of your personal details with any third party company or institution.

Cookies on our site

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.

Cookies are useful because they allow a website to recognise a user's device. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

Our website cookies do not collect personally identifiable information.

You can use your browser settings to block cookies if you want to.

You can find out more about cookies, how they're used and how you can opt out of using them at: www.allaboutcookies.org

Cookies we use

We have listed below the core and optional cookies used depending on how the Directory is configured.

Core Cookies:

These cookies are essential in order to enable you to move around the website and use its features.

Managing your current visit:

  • Name: ASP.NET_SessionId

  • Purpose: Stores the user's session ID to allow the site to recognise your movement around the site as being from one computer.

  • Data stored by cookie: Information about the user’s current session.

  • Duration of cookie: Expires at the end of the session (when you close your browser).

  • More information: Without this cookie, much of the website’s functionality would be impaired, such as searching and filtering results, navigation breadcrumbs, etc.

Managing your shortlist:

  • Name: Shortlist

  • Purpose: Records the services the user has added to their shortlist.

  • Data stored by cookie: The IDs of the services in the shortlist.

  • Duration of cookie: 1 year.

  • More information: Without this cookie the user would not be able to add services to their shortlist or have them be persisted there between visits to the site.

Logging in to the Administrative area:

  • Name: sqlAuthCookie

  • Purpose: Records that the user has successfully logged into their MarketPlace account.

  • Data stored by cookie: An encrypted authentication key.

  • Duration of cookie: Expires at the end of the session (when you close your browser).

  • More information: Without this cookie the user would not be able to log in to the website.

In addition, as a third party (e.g. service provider) user of the Directory, when you log into your account, the Directory will use cookies to remember various configurations you make throughout the administrative area. These are not recorded by the server.

Logging in to the public area of the MarketPlace:

  • Name: sqlAuthCookie

  • Purpose: Records that the user has successfully logged into their MarketPlace account.

  • Data stored by cookie: An encrypted authentication key.

  • Duration of cookie: Expires at the end of the session (when you close your browser).

  • More information: Without this cookie the user would not be able to log in to the website.

Text size accessibility widget:

  • Name: TEXT-SIZE

  • Purpose: Records the user’s preference of text size so that it is persisted between pages and visits to the site.

  • Data stored by cookie: small, medium or large.

  • Duration of cookie: Permanent.

  • More information: Without this cookie the text size will reset with every page visited.

Social media sharing buttons:

  • Name: __atuvc, _atshc

  • Purpose: Ensures the user sees the updated count if they share a page and return to it before the button’s share count cache is updated on the server.

  • Data stored by cookie: Information on the share buttons the user has clicked.

  • Duration of cookie: 2 years; end of the session, respectively.

  • More information: These cookies are part of a third-party social media widget used by the Directory, produced by a company called AddThis. No data from these cookies are sent back to AddThis and disabling cookies would cause unexpected behaviour for users.

Google Translate:

  • Name: googtrans

  • Purpose: Records the choice if the user has used the Google Translate widget to change the language of the page.

  • Data stored by cookie: A code representing the language chosen.

  • Duration of cookie: Expires at the end of the session (when you close your browser).

  • More information: Without this cookie the translation would be disabled with every page visited.

Google Analytics:

  • Name: _utma, _utmb, _utmc, _utmz

  • Purpose: Together these cookies record how many people are using the website and how they move around the site once they've arrived. This helps us monitor how the website is used so that we can see where to make improvements and ensure a good service is provided.

  • Data stored by cookies:

     _utma stores each user’s number of visits, time of the first visit, the previous visit and the current visit

     _utmb and _utmc checks how long a visitor stays on the site: when a visit starts and ends

    _utmz tracks where a visitor came from (search engine, search keyword, link)

  • Duration of cookies:

    _utma expires two years after your last visit to this site

    _utmb expires 30 minutes after your visit, or after 30 minutes of inactivity

    _utmc expires at the end of a session (when you close your browser)

    _utmz expires six months after it was last set

  • More information: Without these cookies, the user will see no difference in the functionality available to them, but maintenance and support of the site is made more challenging for the Local Authority. See Google’s analytics privacy policy for further information.